FAQs
Frequently Asked Questions – Hydro & Pure
Have questions? We’ve got answers. Learn everything you need to know about Hydro & Pure, your hydrogen water bottle for better hydration and wellness.
1. What is Hydro & Pure?
Hydro & Pure is a premium hydrogen water bottle that infuses your water with molecular hydrogen. This helps boost hydration, support muscle recovery, fight oxidative stress, and improve overall wellness.
2. How does hydrogen water work?
Hydrogen molecules act as powerful antioxidants, neutralizing harmful free radicals in your body. Drinking hydrogen-rich water can help improve energy, focus, and support skin health at a cellular level.
3. How do I use Hydro & Pure?
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Fill the bottle with clean water, up to the marked line.
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Press the power button to start the hydrogen infusion process.
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Wait a few minutes for the water to be enriched.
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Enjoy your antioxidant-rich water anytime.
4. How often should I drink hydrogen water?
For optimal benefits, drink hydrogen water throughout the day — before and after workouts, during work, or whenever you need a hydration boost.
5. Is it safe to drink every day?
Yes! Hydrogen water is completely safe for daily consumption and can be incorporated into your regular hydration routine.
6. Can I use the bottle for hot beverages or other liquids?
No. Only cold or room-temperature water should be used. Hot liquids may damage the bottle and its hydrogen infusion system.
7. How long does it take to infuse the water?
Hydrogen infusion usually takes 3–5 minutes, depending on the bottle model. Once complete, your water is ready to drink.
8. How do I clean Hydro & Pure?
Rinse the bottle with warm water after each use.
Wipe the lid gently and avoid submerging electronic components.
Do not use abrasive cleaners.
9. Is Hydro & Pure travel-friendly?
Yes! Hydro & Pure is lightweight, compact, and USB-rechargeable, making it perfect for commuting, the gym, office, or travel.
10. What materials is Hydro & Pure made of?
The bottle is made from durable glass with a stainless steel lid, providing a safe, eco-friendly alternative to single-use plastic bottles.
11. Does Hydro & Pure come with a warranty?
Yes! Your bottle comes with a limited manufacturer warranty covering defects. For assistance, contact us through our Contact Us page.
12. What if my order is lost or damaged?
If your order is lost or arrives damaged, please contact us immediately via our Contact Us page. We’ll work quickly to resolve the issue and ensure you receive your product.
13. How long does shipping take?
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Standard shipping (Free) usually takes 4–7 business days depending on your location.
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International shipping may take longer due to customs or regional delays.
14. Do you offer free shipping?
Yes! All orders of Hydro & Pure include free standard shipping to all supported countries:
USA, Germany, France, UK, Netherlands, Sweden, Denmark, Norway, Finland, Belgium, Ireland, Australia, Canada, Spain.
15. Can I return or exchange my bottle?
Yes! For returns, exchanges, or refunds, refer to our Return & Refund Policy or contact us directly through our Contact Us page.